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GMS
phone service for the world |
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Cell
phone service in Mexico |
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Satelite
phone service at Mexico |
Phone Rental Details
Here at Phone rental Mexico., you can rent a phone for any length of time. We accept payments by cash, local check, or credit card. Also, we do not charge any upfront costs. Instead, we preauthorize an amount on your credit card to cover possible call charges. We will not complete the charge for the rental until the end of the rental period. We also offer a prepaid, pre-addressed envelope for conveniently returning your cell phone kit to us after your contract has ended.
If you are renting a cellular phone in Mexico territory, your phone can be delivered directly to you at any Mexican location. We ship cell phone kits to our customers the same day that reservations are confirmed. You can choose from various shipping options. If you need a phone rental immediately, we offer next-day shipping and we also deliver on Saturdays.
If you have any issues with your cellular phone rental, we offer year-round international technical support, 24 hours a day. We provide our customers with instruction manuals, which should help with basic operation. The manuals explain how to make and receive calls from anywhere in the world. All of our phones also provide caller ID and voice mail capabilities, free of charge.
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Cell phone service in Mexico
NATIONAL ROAMING COVERAGE
| 1. |
Do the phones provided by
Phone rental Mexico work in all areas
of Mexican territory? |
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The
cell phones provided by
our company work with CDMA
or TDMA technology, depending
on the clients needs for
their trip, one of our associates
will provide you with the
best service and coverage
for the places you'll be
in. Phone pickup and returns |
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DELIVERY AND PICKUP
OF YOUR PHONE RENTAL MEXICO CELLPHONE
| 1. |
Where can I receive my cellphone? |
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The
phones are delivered before
your departure, we can deliver
at Mexico Distrito Federal International
Airport,
at the client's residence,
hotel, or whereever the
client so requests. |
| 2. |
How long does the delivery
of a cellphone takes? |
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Once
confirmed the reserve, the
delivery is immediate. If
you so desire, we can deliver
days prior to departure
where the client indicates
us. In the same manner,
our reserve central can
assign you a week in advance
your reserved phone numbers. |
| 3. |
How do I return my cellphone? |
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Once
you get back to Distrito Federal de Mexico,
call for pickup our call
center 24/7.
At the time of delivery
of the equipment, will be
noted on the contract, a
return date for it. |
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CELLPHONE RENTALS IN
Mexico
| 1. |
How do I obtain my cellphone
for use in Mexico? |
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Simply
by calling our call center
24/7 You can also send us an
email and we'll give further
details about our service,
at info@phonerental.com.mx
Delivery is almost immediate. |
| 2. |
What are the acceptable
means of payment? |
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Services
can be paid by local check,
cash or credit card. |
| 3. |
Do you accept company accounts? |
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We
have implemented a system
for company accounts that
allows payments by wire
transfer, cash or credit
card. |
| 5. |
How do I end my contract? |
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On
the contract you can establish
a return date. In case of
the need to extend or shorten
the length of your rental,
let us know as soon as possible
and we'll make the necessary
adjustments. |
| 6. |
How is the invoicing of
the service handled? |
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At
the end of your contract,
you will receive the corresponding
invoice, with a detailed
report of all your calls
made and all the charges
for your calls. This will
allow you to control the
charges being made. You
will receive your invoice
the first week of the following
month after you return your
cellphone.
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YOUR CELLULAR PHONE
OPERATION
| 1. |
Will the phone be ready
to be used when I get it? |
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Our
phones are delivered with
all the accessories, batteries
and activated to let you
use them as soon as you
get them. |
| 2. |
Will my cellphone work on
neighboring countries? |
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Yes.
The cellphones provided
by our company have automatic
roaming to Mexico's neighbor
countries, but requires
an activation prior to your
trip. Just tell one of our
representatives your itinerary
to activate the service.
Roaming will be automatic,
so you'll have the same
phone number in every country. |
| 3. |
Will
I be able to operate my
cellphone? |
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Our
phones are delivered with
instructions manuals, wich
will allow you to make and
receive calls from and to
anywhere in the world. Remember
that all our equipment is
geared towars ease of use! |
| 4. |
Is
it possible to transfer
data through my phone? |
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If
you are planning on transfering
data through palmtops, laptops,
email devices, etc, let
us know in advance to supply
you with the correct accessories. |
| 5. |
Do
you provide international
tech support? |
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Indeed,
our assistance department
will provide you technical
support anytime anywhere
you might be. You have at
your service our call center
24/7 |
| 6. |
Do
I need special codes or
PINs to make or receive
calls? |
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No,
our equipments use the services
of the most important telecommunications
providers in the world,
providing you with clear
communications, service
availability and direct
access to the phone numbers
to call
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| 7. |
Will
my phone have voicemail
available? |
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Yes,
your phone will have voicemail
activated free of charge.
You only pay for the time
you spend retrieving your
messages. |
| 8. |
Will
my cellphone have Caller
ID available? |
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Yes,
the cellphones provided
by Phone rental Mexico come with Caller
ID activated at the time
of delivery, without extra
charge. (Service available
only for Mexico). |
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